How do organizations use artificial intelligence, and what needs do they have in relation to it?

The Personal Data Protection Office presents the “Strategic Report – Study of Organizational Needs in the Field of Artificial Intelligence Use and Personal Data Protection,” prepared by the Working Group on Artificial Intelligence established within the Social Expert Team to the President of the Personal Data Protection Office (UODO). The report was developed on the basis of the results of a nationwide survey concerning the needs of institutions and organizations in the area of artificial intelligence use, as well as group interviews conducted with seven umbrella organizations representing the private sector.

The study provides the first comprehensive overview in Poland of the readiness of public and private institutions to responsibly implement artificial intelligence in compliance with the GDPR and the AI Act. It shows, among other things, that 17% of the organizations participating in the study are already using artificial intelligence. The remaining entities either do not use such solutions at all, or are at the testing stage, or are planning their implementation.

Respondents also indicated the purposes for which they use artificial intelligence. Most frequently, they pointed to the automation of administrative processes (41.2%) and data analytics (31%).

The report highlights not only how organizations are already using artificial intelligence and how prepared they are to do so, but also what their competency needs are in this area. The document also provides insight into the level of awareness among organizations and institutions regarding the relationship between artificial intelligence and the processing of personal data.

The aim of the study was, among other things, to identify educational needs, as well as barriers, challenges, and areas of risk associated with the use of artificial intelligence. It also sought to determine the preferred forms of support and the declared willingness to cooperate with the President of the Personal Data Protection Office. The results of the study will be used to develop educational programs for, among others, public administration, the healthcare sector, the education sector, cultural and scientific institutions, and entrepreneurs.

The report containing the analysis of the results is available for download below this announcement. We encourage you to familiarize yourself with its content.